International Wholesale Policies

C A N A D A 
Minimum order: $CAN 400
For orders over $CAN 1,000 - shipping costs are included, duties and custom fees remain at the customers' charge.
For orders over $CAN 1,500 - shipping costs and custom fees are included. 

Agent contact
SHOWROOM JSHOP 
Johanne Pare 
Email : showroomjshop@gmail.com 
Phone : 514-578-980 

R E S T  O F  T H E  W O R L D 
Minimum order $1 000 USD : includes transportation costs, duties and custom fees remain at the customers charge.
For orders under $1,000 USD, the customer is responsible for all shipping costs.

Orders that do not meet this criteria will not be processed. Payment must be made by Paypal, wire transfer or credit card (Visa, Mastercard, Discover or Amex). The easiest way to place an order is through our international office : sales@make-it-agency.com 

PARISIAN SHOWROOM
Cory Babin
Email : sales@make-it-agency.com
Phone : +33 06 51 73 64 13
Address : 5 rue Victor Massé, 75009 Paris

S H I P P I N G + D E L I V E R Y 
Let us know if you have your own method of shipping, and would like to arrange payment and a pickup yourself. We will provide you with a tracking number upon shipment. Brooklyn Candle Studio is not responsible for lost or stolen packages once delivered — please take adequate precautions to make sure your orders are delivered to you safely. Brooklyn Candle Studio has no control over delivery delays due to customs

L E A D T I M E 
Anything ordered will ship within 2 or 3 weeks unless otherwise indicated by our sales team. 

S A M P L E S 
If you'd like to smell our scents, we are happy to provide tealight samples upon request—just let us know your shipping address and we can send along! 

T E S T E R S 
One of each tester can be purchased at half off wholesale price if at least a case of one scent is purchased. Please inquire if you would like testers. 

G E N E R A L   R E T U R N   P O L I C Y 
We do not accept returns. All claims for shortages and/or damages must be reported to Brooklyn Candle Studio within 5 business days of receipt of merchandise. After a review of your request, an exchange will be completed or a credit will be applied to a future purchase. Exchanges or credit towards future purchases will be based on the value of the merchandise at the time of purchase. Shipping and handling fees are not refundable